Terms & Conditions

 

Updated on 25-06-2017

All contents are Copyright © 2017 Devpups.com and/or its affiliates. All rights reserved.

No portion of this service may be reproduced in any form, or by any means, without prior written permission from Devpups.com and/or its affiliates.

Our website grants you non-exclusive limited license to use our plugins and other products sold through our website (https://www.devpups.com) by Devpups.com in accordance with these Terms & Conditions issued by our company.

By downloading and/or using any of our products you agree to be bound by these Terms & Conditions.

 

Rules and Regulation

The following rules and regulations apply to all visitors or users of this website. By accessing this website, user acknowledges acceptance of these Terms & Conditions. Devpups.com reserves the right to change these rules and regulations from time to time at its sole discretion.

In the case of any violation of these rules and regulations, Devpups.com reserves the right to seek all remedies available by law and in equity for such violations. These rules and regulations apply to all visits to the Devpups website, both now and in the future.

 

Limited License

Devpups.com hereby authorises you to copy materials published by Devpups on this website solely for non-commercial use within your organisation in support of Devpups products. No other use of the information is authorised.

In consideration of this authorisation, you agree that any copy of these materials which you make shall retain all copyright and other proprietary notices in the same form and manner as the original. Except as specified above, nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license.

ALL CONTENTS ON THIS WEBSITE ARE PROTECTED BY COPYRIGHT LAW. EXCEPT AS SPECIFICALLY PERMITTED HEREIN, NO PORTION OF THE INFORMATION ON THIS WEBSITE MAY BE REPRODUCED IN ANY FORM, OR BY ANY MEANS, WITHOUT PRIOR WRITTEN PERMISSION FROM DEVPUPS.COM.

VISITORS OR USERS ARE NOT PERMITTED TO MODIFY, DISTRIBUTE, PUBLISH, TRANSMIT OR CREATE DERIVATIVE WORKS OF ANY MATERIAL FOUND ON THIS SITE FOR ANY PUBLIC OR COMMERCIAL PURPOSES.

 

Trademarks

The logos displayed on this website are the property of Devpups.com or other third parties. Users are not permitted to use these Marks without the prior written consent of Devpups.com or such third party which may own the logo.

 

General Disclaimer

Although Devpups.com has attempted to provide accurate information on the Devpups website, Devpups.com assumes no responsibility for the accuracy of the information. Devpups.com retains the right to change the plugins mentioned in any way and at any time without notice.

Any mentions of products or services that are not created and/or owned by Devpups.com is for information purposes only and constitutes neither an endorsement nor a recommendation.

ALL INFORMATION PROVIDED ON THIS WEBSITE IS PROVIDED “AS IS” WITH ALL FAULTS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED. DEVPUPS.COM AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, NON-INFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

DEVPUPS.COM AND ITS SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, COSTS OF REPLACEMENT GOODS, LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS SITE OR ANY DEVPUPS.COM PRODUCT, DAMAGES RESULTING FROM USE OF OR RELIANCE ON THE INFORMATION PRESENT, EVEN IF DEVPUPS.COM OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

 

Links to Third Party Sites

This website may contain links to third party sites. Access to any other Internet site linked to this website is at the user’s own risk and Devpups.com is not responsible for the accuracy or reliability of any information, data, opinions, advice or statements made on these sites.

Devpups.com provides these links merely as a convenience and the inclusion of such links does not imply an endorsement.

 

Acceptable Use

Access to and use of password protected and/or secure areas of the Devpups website are restricted to authorised users only. Unauthorised individuals attempting to access these areas of the website, or individuals/users attempting to access areas of the website that they do not have rights of access to, may be subject to prosecution.

You agree that you will not use the Devpups website (a) in furtherance of or with intent to commit any fraudulent or other illegal activities, or otherwise in violation of any applicable law, regulation, legal agreement or Devpups.com’s published policies; or (b) in a manner that is abusive of Devpups.com programs or other information on the website.

 

Member Account, Password and Security

When you create an account on the website, you confirm that the account is associated to one individual and the information you have provided is truthful and accurate. Upon any changes (e.g. contact information, location and/or company/organisation), you agree to update your account to maintain the accuracy thereof.

You must keep your account password and information confidential and not share it with any other person. If you lose your password or become aware of access to your account other than by you, you agree to notify Devpups immediately.

If you become aware of or should reasonably know about use of your password or account by any person other than you, and if you do not notify Devpups immediately of such use, you will be responsible for any and all liability incurred by Devpups or any other user of this website due to unauthorised use.

If Devpups believes that your account has been compromised, Devpups may require you to update your password. Further, Devpups retains the right to suspend or limit the use of your account, refuse to provide services, and/or place a hold on any transactions if you do not comply with any of these terms.

In the event Devpups reasonably believes that your actions affect other users or third parties, Devpups may warn such other users or third parties, including law enforcement. Devpups may also investigate any perceived misuse of your account, refer matters to law enforcement, and/or take other legal action.

 

Copyright Policy / DMCA

You may not post, modify, distribute, or reproduce in any way copyrighted or other proprietary materials without obtaining the prior written consent of the copyright owner of such materials. We may terminate an account, deny access to a site or service, or terminate any user who is alleged to have infringed the copyright or proprietary rights of another.

Without limiting the foregoing, if you believe that your copyright or other rights have been infringed, please Contact our Support by writing a notice with the following information:

  • An electronic or physical signature of the person authorised to act on behalf of the owner of the copyright or other interest
  • A description of the copyrighted work or other work that you claim has been infringed
  • A description of where the material that you claim is infringing is located on our sites, networks or other repositories
  • Your address, telephone number, and email address
  • A written statement by you that you have a good faith belief that the disputed use is not authorised by the copyright owner, its agent, or the law
  • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorised to act on the copyright owner’s behalf

If the disputed materials were posted by a third party identifiable through reasonable efforts, we will provide reasonable notice to the third party of the charge. If the third party responds with a valid counter-notification, we will provide you with a copy so that you may take any other steps you may consider appropriate.

 

Automatic Updates

Automatic Upgrades are available to customers who have purchased a support license in accordance with the license they have purchased.

You may not share or resell access to your support license key.

Upgrades are provided for a term of 1 year from the time of purchase. After 1 year a new license will need to be purchased in order to continue receiving support and product upgrades.

 

Ownership

You may not claim intellectual or exclusive ownership rights to any of our products. All products are property of Devpups.com. They are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products.

 

Site Content

All site content, including imagery and documentation that is published on Devpups.com is the property of Devpups.com. Any replicated site content must be authorised in advance. Content from this site shall not be used or exploited for commercial or non-commercial purposes without the prior written consent ofDevpups.com.

 

Refund Policy

We firmly believe and stand behind our premium plugins 100%.

The Refund Process is based on 2 steps:

Step 1 – Before opening a refund ticket regarding a technical issue or any other problem please:

  • Access the documentation for our plugins. Here you can find useful information regarding how the plugins are working and what you can do with them.
  • Open a support ticket where you can explain your inconvenience – allow us to adequately try and assist you in fixing the issue. Explain what were you looking for and didn’t find in our plugin. Your detailed feedback can help us optimise and build a better product in the future.
  • If you have any pre-sales questions, please get in touch and we’ll gladly let you know if our plugin is the right fit for your project.

Step 2 – If your issue can’t be solved in Step 1 and you decide to move forward with the refund we will gladly provide a refund within 14 calendar days of the original purchase. Please note that after 14 days from the purchase date no refunds can be processed.

Please note that by purchasing the plugin, you agree to the Terms & Conditions, Refund Policy and Client Acceptance Terms.

Refund requests may take up to 15 working days to process.

Requests with incomplete or inaccurate information will be disregarded.

Refunds will only be granted for the original license purchase and DO NOT APPLY to product upgrades or annual renewals.

We reserve the right to change or modify the current refund policy with no prior notice. All refunds will be granted at the sole discretion of Devpups.

 

Refund Policy – Client Acceptance Terms

The Refund Policy and Terms & Conditions govern the sale between you the buyer and Devpups.com. By placing an order with us you acknowledge that you have read, understood, and agree with our Terms & Conditions. Please notify us prior to placing an order if you disagree with any of our Terms & Conditions. We reserve the right to alter these Terms & Conditions at anytime for any reason.

 

Before submitting a Refund request, I, as client:

Submitted a support ticket/pre-sale question regarding my issue and allowed the support team to help me with any inconvenience.

Accessed the documentation and researched regarding the compatibility, features, functionalities, prices before purchasing the product.

Agreed that Refunds requests may take up to 15 working days to process.

Agreed that my refund will be granted at the sole discretion of Devpups.

Agreed with the Terms & Conditions, Refund Terms and with the Client Acceptance Terms stated above and in this page.

 

Customer Support

Devpups.com offers WordPress plugins “as is” and with no implied meaning that they will function exactly as you would like or will be compatible with all 3rd party components and plugins. We do not offer support via email or otherwise support WordPress or other WordPress plugins we have not developed.

Support is offered to customers with a valid Devpups license key. Purchasing a license key gives you access to our customer support resources.

Support and automatic product updates are provided for a term of 1 year from the time of purchase. After 1 year a new license will need to be purchased in order to continue receiving support and product updates.

The license key and support account are registered to the email address of the original purchaser. The original purchaser (license holder) retains the rights to the license and account even if the account/key is renewed or upgraded by another party. Only the license holder is permitted to request support or access support resources.

License holders cannot distribute, freely giveaway, or resell their license key. The license key is only transferable by contacting us and requesting an official transfer of the license to a new owner. The license is intended to be used on the license holders website(s). Client site usage is permitted in situations where the license holder maintains an ongoing relationship with the client as a consultant.

 

Transactional Email

Devpups.com may on occasion send you email notifications related to your product license. These transactional emails may include notification of licensing changes, changes to our Terms & Conditions, license expiration notices and other transactional emails related to your purchase. By purchasing our products you agree to receive these transactional emails.

 

Account suspension

Devpups.com reserves the right, at any time, to modify or discontinue, temporarily or permanently, a support license with or without notice. If an account is suspended no refund will be granted.

 

Warranty

Our plugins are guaranteed to function on a fresh installation of WordPress using the default WordPress theme. We do not guarantee it will function with all other existing 3rd party plugins, themes or with all web browsers. We are not responsible for any plugin or theme compatibility conflicts that may occur. It is our policy to support our products as best as we can and we will provide support for 3rd party plugin conflicts at our discretion or as time allows. We are not responsible for any data loss that may occur as a result of installing this plugin.

 

Pricing

We reserve the right to change pricing at any time and for any reason. We reserve the right to not honor typographical errors which may cause incorrect pricing on the website.

 

Privacy Policy

We will absolutely never sell or share your personal information with 3rd parties. All data we collect will be used for internal purposes only.

We reserve the right to change or modify the current Terms & Conditions without any prior notice.